Terms of Service

Welcome to Brushfeed. These Terms of Service ('Terms') govern your use of our social media management platform and services ('Services') operated by Oneforge Ltd. ('we', 'us', or 'our'), a company registered in the United Kingdom.

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our Services.

These Terms apply to all users of our Services, including without limitation users who are browsers, creators, artists, and contributors of content.

Brushfeed is a social media management platform designed specifically for creative professionals. Our Services include, but are not limited to:

• Social media content scheduling and publishing

• Analytics and performance tracking

• Content creation tools and templates

• Multi-platform social media management

• Team collaboration features

• Data export and backup services

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with reasonable notice.

To access certain features of our Services, you must create an account. You are responsible for:

• Providing accurate, current, and complete information during registration

• Maintaining the security of your account credentials

• All activities that occur under your account

• Notifying us immediately of any unauthorised use of your account

You must be at least 16 years old to create an account. If you are under 18, you must have parental or guardian consent to use our Services.

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

You agree not to use our Services to:

• Violate any applicable laws or regulations

• Infringe upon the rights of others, including intellectual property rights

• Post content that is defamatory, obscene, or offensive

• Attempt to gain unauthorised access to our systems or other users' accounts

• Use our Services for spam, phishing, or other malicious activities

• Interfere with or disrupt the operation of our Services

• Use our Services to promote illegal activities or harmful content

We reserve the right to investigate and take appropriate action against any violations of this policy.

You retain ownership of the content you create and upload to our platform. By using our Services, you grant us a limited, non-exclusive licence to:

• Store and process your content to provide our Services

• Display your content as part of our Services

• Use your content for service improvement and analytics (in anonymised form)

You represent and warrant that you have all necessary rights to the content you upload and that it does not infringe upon any third-party rights.

Our platform, including its design, functionality, and underlying technology, is protected by intellectual property laws and remains our exclusive property.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

We comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

You acknowledge that by using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

Our Services may integrate with third-party social media platforms and services. Your use of these third-party services is subject to their respective terms of service and privacy policies.

We are not responsible for the content, policies, or practices of any third-party services.

You authorise us to access and manage your social media accounts on your behalf as necessary to provide our Services.

You are responsible for ensuring you have the necessary permissions to connect your social media accounts to our platform.

Some features of our Services may require a paid subscription. Subscription terms and pricing are subject to change with reasonable notice.

Payment is due in advance of the subscription period. We accept payment through our designated payment processors.

You may cancel your subscription at any time through your account settings. Refunds are provided in accordance with our refund policy.

We reserve the right to suspend or terminate your access to paid features for non-payment.

All fees are exclusive of applicable taxes, which will be added to your bill as required by law.

We strive to maintain high service availability but cannot guarantee uninterrupted access to our Services.

We may perform maintenance, updates, or modifications that temporarily affect service availability.

Technical support is available through our designated support channels. Response times may vary based on your subscription tier.

We are not liable for any losses or damages resulting from service interruptions or technical issues.

To the maximum extent permitted by law, our liability for any claims arising from your use of our Services is limited to the amount you paid us in the 12 months preceding the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive damages.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

These limitations apply even if we have been advised of the possibility of such damages.

You agree to indemnify and hold harmless Oneforge Ltd., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our Services

• Your violation of these Terms

• Your violation of any third-party rights

• Any content you upload or share through our Services

This indemnification obligation survives the termination of these Terms.

You may terminate your account at any time by contacting our support team or using the account deletion feature.

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our Services.

Upon termination, your right to use our Services ceases immediately.

We may retain certain information as required by law or for legitimate business purposes, as described in our Privacy Policy.

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these Terms or your use of our Services will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you may have additional rights under consumer protection laws that cannot be excluded by these Terms.

We encourage you to contact us first to resolve any disputes before pursuing formal legal action.

We may update these Terms from time to time to reflect changes in our Services or applicable laws.

We will notify you of any material changes by posting the new Terms on our website and updating the 'Last Updated' date.

Your continued use of our Services after any changes constitutes acceptance of the new Terms.

If you do not agree to the new Terms, you should stop using our Services.

If you have any questions about these Terms of Service, please contact us at:

Email: brushfeed@oneforge.io

Address: Oneforge Ltd., 23a Dudden Hill Lane, London, England, NW10 2ET

Last Updated: 27/07/2025